Terms and Conditions
The following describes the terms and conditions upon which Triple 8 Limited.
("ClickForex" or "the Company" or "we") offers access to its Web site to you the
customer (hereinafter "you" or "user" or "customer") and the use of its services
(hereinafter the "Agreement" or "User Agreement" or "Online Services
Agreement").
This Agreement describes the terms, conditions and risks applicable to your use
of our services available under the domain and sub-domains if www.ClickForex.com If you have any questions regarding this Agreement please contact Customer Support
You must read, agree with and accept all of the terms and conditions contained
in this User Agreement without modifications, which include those terms and
conditions expressly set forth below and those incorporated by reference, before
you may become a customer of ClickForex. By continuing to access or use the Web
site, you agree to follow the Terms and Conditions of this Agreement as they may
apply to you.
This Agreement is effective upon acceptance in registration for newly
registering customers, or upon receipt of e-mail notification by other users. The Agreement is otherwise
effective for all users as of March 14th, 2004. The previous terms and
conditions are effective for all transactions that were not closed on or before
March 14th, 2004 made by users who registered before March 9th, 2004 and who did
not receive an e-mail notification of the new Agreement.
If you do not agree to be bound by the terms and conditions of this Agreement,
do not use or access our services, and inform us in writing immediately.
Amendments
By using our services you agree to be bound fully by all our terms and
conditions. ClickForex may amend or revise this Agreement at any time by posting
the amended terms on the Site and, by continuing to trade through the
platform, you affirm that you agree to be bound by future
revisions. Whenever such changes to the terms & conditions of this Web site are
made, the Company will post such changes on the Web site.
All amended terms shall be effective 10 days after their initial posting on the
Web site, or as of the first time that you use our services after such
amendments were made, whichever is sooner.
If you do not agree to be bound by the changes to the terms and conditions of
this Agreement, do not use or access our services, and inform us in writing
immediately.
Service Agreement
Online Services Agreement is made by and between ClickForex and you.
This Agreement applies to both the ClickForex Web site and trading platform, as well as to the electronic content and or software currently contained on the Web site that supplies the customer with real time information about the exchange rate of some currencies, as well as with the program facilities for executing trading transactions in the foreign exchange market via the web, phone or fax (hereinafter referred to as the "Service" or "forex" or "forex market"), and any other features, content or services that the Company may add in the future
Membership Eligibility
Our services are
available to and may only be used by individuals or companies who can form
legally binding contracts under the law applicable to their country of
residence. Without limitingthe foregoing, our services are not available to
persons under the age of 18 or otherwise under legal age (you are a minor, you may not use this service.IF YOU DO NOT QUALIFY,
PLEASE DO NOT USE OUR SITE.For avoidance of doubt, We shall not be responsible for any unauthorized use by
minors of our Services in any way or manner.Furthermore, our services are available only to, and may only be used by
individuals who have sufficient experience and knowledge in financial matters to
be capable of evaluating the merits and risks of acquiring financial contracts
via this Site and have done so without relying on any information contained in
this Site.
Without derogating from the above provision, we shall not be responsible for
verifying and/or checking whether you possess such sufficient knowledge and/or
experience, nor shall we be responsible for any damage and/or loss incurred by
you as a result of insufficient knowledge and/or experience. IF YOU DO NOT
QUALIFY, PLEASE DO NOT USE OUR WEB SITE.
Without limiting the foregoing,our services are not available where they
are illegal to use, andthe Company reserves the right to refuse and/or cancel services to anyone
at its own discretion.
[4] Legal Restrictions
Without limiting the
foregoing, you understand that laws regarding financial contracts vary
throughout the world, and it is your obligation alone to ensure that you fully
comply with any law, regulation or directive, relevant to your country of
residency with regards to the use of the Web site. For avoidance of doubt, the
ability to access our Web site does not necessarily mean that our Services,
and/or your activities through it, are legal under the laws, regulations or
directives relevant to your country of residency.
This Web site does not constitute, and may not be used for the purposes of, an
offer and/or solicitation to anyone in any jurisdiction in which such offer
and/or solicitation is not authorized, and/or to any person to whom it is
unlawful to make such an offer and/or solicitation. Access to this Web site, and
the offering of financial contracts via this site, may be restricted in certain
jurisdictions, and, accordingly, users accessing this site are required to
inform themselves of, and to observe, such restrictions.
You hereby declare thatthe moneys invested in your account with the Company do
not originate from drug trafficking, abduction, or any other criminal or illegal
activity.
[5] Limited License
ClickForex grants you a
non-exclusive, non-transferable and limited personal license to access and use
its Web site (the "license"). This license is conditioned on your continued
compliance with the terms and conditions of this Agreement.
You agree not to "deep-link" to the Web site, resell or permit access of the Web
site to others, and not to copy any materials appearing on the Web site for
resale or for any other purpose to others without the prior written consent of
ClickForex.
For avoidance of doubt, you shall be responsible and bound by any unauthorized
use of the site, made in breach of this section.
You agree to use the information received from the information systems of
ClickForex for the sole purpose of executing transactions inside and within the
ClickForex Web site.
You further agree not to use any electronic communication feature of a Service
on the Site for any purpose that is unlawful, tortuous, abusive, intrusive on
another's privacy, harassing, libelous, defamatory, embarrassing, obscene,
threatening or hateful.
The license granted under this Agreement will terminate if ClickForex believes that
any information provided by you, including your e-mail address, is no longer
current or accurate, orif you fail to otherwise comply with any term or
condition of this Agreement and all rules and guidelines for each service or
ClickForex establishes that you have abused in any way (including but not limited
to engaging in a transaction out of market rates) the ClickForex trading platform.
Upon such violation, you agree to cease accessing Services. You agree that
ClickForex, at its sole discretion and with or without notice, may terminate your
access to any or all Services, close your open transaction and remove and
discard any information or content within a Service.
[6] Communications
Unless otherwise indicated for a particular
Service, any communications or material of any kind that you e-mail or otherwise
transmit through the Services, including information, data, questions, comments
or suggestions (your "Communications") will be treated as non-proprietary and
non-confidential.
By accepting this Agreement you grant a license to ClickForex to use your
Communications in any way it thinks fit, either on the Web site or elsewhere,
with no liability or obligation to you. ClickForex is free to use any idea, concept, know-how or technique or
information contained in your Communications for any purpose including, but not
limited to, developing and marketing products.
ClickForex is entitled, but not obligated, to review or retain your Communications.
ClickForex may monitor your Communications to evaluate the quality of service you
receive, your compliance with this Agreement, the security of the Web site, or
for other reasons. You agree that such monitoring activities will not entitle
you to any cause of action or other right with respect to the manner in which
ClickForex monitors your Communications. In no event will ClickForex be liable for any
costs, damages, expenses or any other liabilities incurred by you as a result of
ClickForex's monitoring activities.
[7] Obligations of ClickForex
ClickForex will supply you
with the informational and technical means to use its Services in a
twenty-four-hour mode of operation starting Sunday 22:00 GMT to Friday 21:00 GMT
except on official holidays in the USA and Europe.
ClickForex shall provide you with access to trading transactions and quotes through
the reserve in a twenty-four-hour mode of operation starting Sunday 22:00 GMT to
Friday 21:00 GMT, except on official holidays in the USA and Europe, through the
operators of ClickForex.
ClickForex will fulfill to the best of its abilities all your trading orders, keep
the register of your orders and of their fulfillment, and will provide you with
necessary extracts upon your request.
ClickForex shall provide the following online reports:
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Open Positions: Report presenting the account's open transactions.
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Account Statement: Report presenting the account's balance and statement at a
given point of time.
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Monthly Report
[8] Tax collection
You know, understand
and agree that, in general, ClickForex does not collect tax on behalf of any
authority in any form or manner.
Without limiting the foregoing, it is your obligation alone to calculate and pay
all taxes applicable to you in your country of residence, or otherwise arising
as a result of your trading activity from the use of the Company's Services.
Without derogating from your sole and entire responsibility to perform tax
payments, you agree that the Company may deduct tax, as may be required by the
applicable law, but is not obligated to do so, from the results of the activity
with ClickForex. You are aware that amounts that may be withdrawn by you from your
account are "gross amounts", from which the Company may deduct such taxes, and
that you shall have no claim towards the Company with regard to such deductions.
[9] Registration Information and Requirements
When you register for
the service, ClickForex will ask you to provide certain identifying information
("Registration").
You agree to provide true, accurate, current and complete information about
yourself during the Registration process, and you also agree not to impersonate
any person or entity, misrepresent any affiliation with another person, entity
or association, use false headers or otherwise conceal your identity from
ClickForex for any purpose. If you are registering as or for a business entity, you
hereby declare that you have the authority to bind that entity to this
Agreement.
ClickForex will treat with care the information
you entrust to the Company, in accordance with the disclosures it provides
during the Registration process and in its Privacy Policy.
During the Registration process you will be asked to choose a user name and
password that will be used by you every time you access the Web site to use the
service. For your protection and that of other Web site users, you should not
share your Registration information (including your password and username) with
another person or business entity for any purpose including, but not limited to, facilitating
access and unauthorized use of the Service. You alone are responsible for all acts or
omissions that occur within the Web site through the use of your Registration
information.
If you believe that someone has used or is using your Registration information,
user name or password to access any Service without your authorization, you
should notify our Customer Support
immediately.
[10] Important information about customer identification
Procedures for opening a new account
To help governments fight the funding of terrorism and money laundering
activities, the applicable laws require that all financial institutions shall
obtain, verify, and record information identifying each person who opens an
account.
What does that mean for you?
When you open an account, we ask that you provide your name, address, date of
birth and other information that will allow us to identify you. We may also ask
to see your Passport (and/or your driver's license) or other identifying
documents.
Privacy Policy
ClickForex Limited is committed to protecting the
confidentiality of any customer's information, which it may acquire during the
course of providing its services. It is the Company's policy not to disclose
customer's information to non-affiliated third parties, except with the consent
of the customer or when required by law. The Company is providing this Privacy
Policy to help you understand how we protect the privacy of financial and other
non-public personal information about you.
Information We Collect
We collect non-public personal information from you, from the following sources:
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Information we receive from you on applications or other forms;
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Information about your transactions with us; and
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Information we may receive from a consumers' reporting agency.
Categories of
Information We Disclose
We do not disclose any non-public personal information about our customers, or
our former customers, to anyone, except as permitted by law and for
authentication of the client's identity.
Confidentiality and Security
We restrict access of non-public personal information about our customers to
those employees who need to know such information in order to provide service to
your account. We maintain physical, electronic and procedural safeguards, which
comply with all applicable laws, in order to safeguard your non-public personal
information.
Privacy statement
ClickForex views its customers' privacy and the protection of information
concerning them, to be of prime importance. We store and process your
information on computers located in the USA. Physical and technological security
devices protect these computers. If you object that we handle your
information in such manner, please do not use our services.
We shall not sell or rent your personal information to third parties for any
purposes, without your explicit consent and we shall only use your information
as described in our Privacy Policy.
[11] Indemnity and right of
set-off
The customer hereby
agrees to indemnify and hold harmless ClickForex, its directors, officers,
employees or agents from and in respect of any loss, damage, liability, cost or
expense that it may suffer or incur by reason of the Customer failing to
discharge its obligations under or acting in breach of any of the terms and
conditions herein contained or as a result of any breach of any applicable laws
or regulations.
In the event that there is any liability of the Customer to ClickForex its
directors, officers, employees or agents under the indemnity provisions of the
clause hereinabove, ClickForex shall have the right to set-off that amount against
any balance held to the credit of the account opened by the Customer with
ClickForex.
[12] Limitation of Liability
IN NO EVENT SHALL
ClickForex, ITS OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR LOST PROFITS OR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH OUR WEB SITE, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING
NEGLIGENCE) EXCEPT AS STATED IN THIS AGREEMENT.
THE LIABILITY OF ClickForex, ITS OFFICERS, DIRECTORS OR EMPLOYEES, TO YOU OR ANY
THIRD PARTIES IN ANY PROVEN CIRCUMSTANCE IS LIMITED TO THE AMOUNT OF MONEY YOU
TRANSFERRED OR DEPOSITED IN YOUR ACCOUNT AT ClickForex IN RELATION TO THE
TRANSACTION GIVING RISE TO SUCH LIABILITY.
[13] Risk Statement
You agree to use the Web site at your own risk.
Without limiting the foregoing, the financial services contained within this
site are suitable only for customers who are able to bear the loss of all the
money they invest, and who understand the risks and have experience in taking
risks involved in the acquisition of financial contracts.
International currency
prices are highly volatile and are very difficult to predict. Due to such
volatility, in addition to the spread that ClickForex adds to all calculations and
quotes (as described below in further detail), no financial contract purchased or other Service offered in our Web site (whether or not the payout exceeds the premium
amount) may be considered as a
safe trade.
The maximum loss that may be incurred by any customer is the amount of money
paid by them to the Company including rolling fees for day trade deals.
Subject to market conditions, Stop Loss Orders shall be executed either at the
exact exchange rate selected by the customer, where the amount will be
calculated automatically, or at the exact amount of loss selected by the
customer, where the exchange rate will be calculated accordingly. A transaction
of that nature shall be executed as soon as the distinctive ("indicative")
exchange rate is found on the financial information systems which, including the
Company's spread, is either identical to the order given by the customer, or
indicates an identical amount of loss declared by the customer.
The calculation of the price to be paid (or the payout to be received) for
financial contracts on this site, at the time the financial contract is
purchased or sold, will be based on the Company's best estimate of market prices
and the expected level of interest rates, implied volatilities and other market
conditions during the life of the financial contract, and is based on a complex
arithmetic calculation.
The calculation will include a spread in favor of the Company. The financial contract prices (or the payout
amounts) offered to customers speculating on market or index prices, may differ
substantially from prices available in the primary markets where such contracts
are traded, due to the spread favoring the Company in the price calculation
system referred to above.
The Company does not provide a market amongst or between customers for
investments or speculations. Each financial contract purchased by a customer via
this site is an individual Agreement made between that customer and the Company,
and is not transferable, negotiable or assignable to or with any third party.
[14] Market information
ClickForex may make
available to you through one or more of its Services a broad range of financial
information that is generated internally or obtained from agents, vendors or
partners ("Third Party Providers"). This includes, but is not limited to,
financial market data, quotes, news, analyst opinions and research reports,
graphs or data. ("Market Information").
Market Information provided on these Web pages is not intended as investment
advice. ClickForex does not endorse or approve the Market Information, and we make
it available to you only as a service for your own convenience. ClickForex and its
Third Party Providers do not guarantee the accuracy, timeliness, completeness or
correct sequencing of the Market Information, or warrant any results from your
use orreliance on the Market Information.
Market Information may quickly become unreliable for various reasons including,
for example, changes in market conditions or economic circumstances. Neither
ClickForex nor the Third Party Providers are obligated to update any information or
opinions contained in any Market Information, and we may discontinue offering
Market Information at any time without notice.
You agree that neither ClickForex nor the Third Party Providers will be liable in
any way for the termination, interruption, delay or inaccuracy of any Market
Information. You will not "deep-link", redistribute or facilitate the
redistribution of Market Information, nor will you provide access to Market
Information to anyone who is not authorized by ClickForex to receive Market
Information.
[15] Use & Access to the Site
You shall be
responsible for providing and maintaining the means by which to access the Web
site, which may include, but is not limited to, a personal computer, modem and
telephone or other access line.
You shall be responsible for all access and service fees necessary to connect to
the Web site and assume all charges incurred in accessing such systems. You
further assume all risks associated with the use and storage of information on
your personal computer or on any other computer through which you will gain
access to the Web site and the services (hereinafter referred to as "computer"
or "your computer").
You represent and warrant that you have implemented and plan to operate and
maintain appropriate protection in relation to the security and control of
access to your computer, computer viruses or other similar harmful or
inappropriate materials, devices, information or data.
You agree that ClickForex will not be liable in any way to you in the event of
failure of or damage or destruction to your computer systems, data or records or
any part thereof, or for delays, losses, errors or omissions resulting from the
failure or mismanagement of any telecommunications or computer equipment or
software.
You will not transmit to or in any way, whether directly or indirectly, expose
ClickForex or any of ClickForex's online service providers to any computer virus or
other similarly harmful or inappropriate material or device.
Acquisition of a financial contract is completed when the financial contract has
been customized, the premium (or the margin, as the case may be) has been
calculated and payment has been verified.
You agree to be fully and personally liable for the due settlement of every
transaction entered into under your account with the Company. You are
responsible for ensuring that you alone control access to your account, and that
no minor or other person is granted access to trading on the Web site using your
account. In any case, you alone remain fully liable for any and all positions
traded on your account, and for any credit card transactions entered into the
Site for your account. You agree to indemnify the Company fully in respect to
all costs and losses whatsoever as may be incurred by the Company as a result,
direct or indirect, of your failure to perform or settle such a transaction.
You agree that in the case that any financial contract is acquired or sold at
prices that do not reflect its market prices, or that is acquired or sold at an
abnormally low level of risk (the "mis-pricing") due to an undetected
programming error, bug, defect, error or glitch in our Web site software or any
other reason resulting in mis-pricing (for the purpose of this section the
"error"), ClickForex reserves the right to cancel such transactions upon notifying
you of the nature of the computer error that led to the mis-pricing. You have a
duty to report to the Company any problem, error or suspected system or other
inadequacies that you may experience.
[17] Force Majeure
You agree that ClickForex
will not be liable in any way to you or to any other person in the event of
force majeure, or for the act of any Government or legal authority, or for the
failure of or damage or destruction to its computer systems, data or records or
any part thereof, or for delays, losses, errors or omissions resulting from the
failure or mismanagement of any telecommunications or computer equipment or
software.
The parties shall be released of all responsibilities for partial, full or
non-fulfillment, as well as forimproper fulfillment of the obligations under
this Agreement, if such non-fulfillment or improper fulfillment was a result of
extraordinary events, which occurred after this Agreement was concluded and
which the party could not either foresee or prevent (natural calamities, wars,
armed conflicts etc.).
[18] Technical Problems
You understand that
while the Internet and the World Wide Web are generally reliable, technical
problems or other conditions may delay or prevent you from accessing the Web
site.
ClickForex shall not be liable, and you agree not to hold or seek to hold ClickForex
or any of its agents or service providers liable, for any technical problems,
system failures and malfunctions, communication line failures, equipment or
software failures or malfunctions, system access issues, system capacity issues,
high Internet traffic demand, security breaches and unauthorized access, and
other similar computer problems and defects.
ClickForex does not represent, warrant or guaranteethat you will be able to access
or use the Web site at times or locations of your choosing, or that ClickForex will
have adequate capacity for the Web site as a whole or in any geographic
location.
ClickForex does not represent, warrant or guarantee that the Web site will provide
uninterrupted and error-free service. ClickForex does not make any warranties or
guarantees with respect to the Web site and its content, including but not
limited to, warranties for merchantability or fitness for a particular purpose.
Without limiting the foregoing ClickForex will not be responsible for an
impossibility to execute orders and requirements due to failures in the
operation of informational systems caused by technical faults, which are beyond
its control.
[19] Hyperlinks
ClickForex may provide a
link to other sites that are controlled or offered by third parties. Such link
to a site or sites is not an endorsement, authorization, sponsorship or
affiliation with respect to such site, its owners or its providers.
ClickForex cautions you to ensure that you understand the risks involved in using
such sites before retrieving, using, relying upon or purchasing anything via the
Internet.
Links to these Web sites are provided solely for your convenience, and you agree
that under no circumstances will you hold ClickForex liable for any loss or damage
caused by use of or reliance on any content, goods or services available on
other sites.
[20] Trademarks and Copyrights
All content,
trademarks, services marks, trade names, logos and icons are the property of
ClickForex or its affiliates or agents and are protected by copyright laws and
international treaties and provisions.
You agree not to delete any copyright notices or other indications of protected
intellectual property rights from materials that you print or download from the
Web site. You will not obtain any intellectual property rights in, or any right
or license to use such materials or the Web site, other than as set out in this
Agreement.
Images displayed on the Web site are either the property of ClickForex or used with
permission. You agree not to upload, post, reproduce or distribute any
information, software or other material protected by copyright or any other
intellectual property right (as well as rights of publicity and privacy) without
first obtaining the permission of the owner of such rights and the prior written
consent of ClickForex.
Nothing contained on the Web site shall be construed as granting, by
implication, estoppels, or otherwise, any license or right to use any trademark
without the written permission of ClickForex and/or such third party that may own
the trademarks. Your use of the trademarks, or any other content of the Web
site, except as provided herein, is strictly prohibited.
[23] Deposits and withdrawals
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Withdrawal orders: The provision of documentation or any other type of Client
authentication as may be required from time to time by Anti Money Laundering
(AML) regulations, Credit Card companies and ClickForex, is a prerequisite, prior
to the execution of a withdrawal order.
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Credit card deposits may be, according to credit card companies' regulations,
returned to samecredit card when a withdrawal is performed. A withdrawal to a
bank account where initial deposits have been performed by credit cards will be
executed back to credit card or to bank account at company's discretion.
Withdrawals to bank account may take a longer time period, due to additional
security procedures and documentation from the Client.
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Credit Card Deposits Variance: When choosing an account base currency other than
USD, your credit card may be debited sums which due to exchange rates and credit
card companies' fees, may slightly vary from the initial sum that has been
deposited by you in the account base currency. You hereby accept that such
variations may occur and you hereby affirm that you shall not seek to object or
charge this back. Note that when Using USD as account base currency this
phenomena will be avoided.
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Wire Transfers: When depositing by a Bank Transfer, as required by anti
money-laundering regulations, you are required to use only one bank account,
which is in your country of residence and in your name. An authentic SWIFT
confirmation or Transfer Confirmation, showing the origin of the funds, must be
sent to ClickForex. Failure to submit such SWIFT/Confirmation may result in the
return of the deposited amount, hence preventing the deposit of such pending
amounts to your ClickForex account. Any withdrawal of funds, from your ClickForex
account to a bank account, can only be refunded to the same bank account that
the funds were originally received from.
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Alternative payment methods (e-wallets; money transfer services; internet
payment vendors; etc.): when depositing funds using a facility other than Credit
Cards and/or Banks, you agree to, and acknowledge being bound by, the
regulations and rules of such service, including, but not limited to, fees and
other restrictions. ClickForex, at its sole discretion, may execute withdrawals to
a facility other than the facility used for the original deposit, in accordance
with Company and Anti money-laundering regulations