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Placing a trade

How do I place a trade with ClickForex Pro?

Clients are able to execute trades instantaneously using the ClickForex Pro platform. To enter a trade, you must specify the currency pair, the amount, and whether you would like to buy or sell. There is no need to specify desired price only the price quoted at the time you execute the trade will be accepted. In order to capture this information, we use the Deal Ticket.

There are two convenient ways to access the Deal Ticket.

The deal ticket can be easily accessed through the Price box.

Simply double-click on the sell or buy price in the price window of the desired currency pair. The default trade amount listed in each particular price box will be the same as the last trade you made with the selected currencies. If you want to change this amount, you must do it manually by clicking on the amount field (located on the bottom left-hand corner of the price box).

You can also open a deal ticket by selecting Trade in the Transaction scroll down menu (located on the bottom right-hand corner of the price box).

From the instruments panel, simply double click on the bid or ask section of the currency to open a deal ticket. Only the size of the trade must be specified.

When you would like to close a position, simply double click on the trade in the "open positions" window. At this point, the ticket may not be modified the only purpose of this ticket is to close the position.

Once the deal ticket is open, you must simply choose to buy or sell and the deal will be instantaneously executed.

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What is a conditional order?

Conditional Orders are trades executed only if certain client specifications are met. Listed below are the conditional orders offered by ClickForex, a few of which can be conditioned upon the execution of another.

Conditional orders are executed automatically when client demands are met. After execution, conditional orders will be displayed both in the "Open Orders" box as well as under the "Today's Trades" tab.

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How do I place a conditional order?

An Order Ticket may be opened from the price boxes. Simply click "order" located in the transactions scroll down in the bottom right-hand corner of the price box.

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What is a "long-short account"?

A "long-short account" is a special account in which it is possible to hold long and short positions of the same instrument at the same time. This risk-management tactic is also called hedging.

Hedging offsets any risk because all currency fluctuations will result in the equal gain and loss in the two positions. Some traders hedge in order to offset short term movements against their long term position.

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What is Forex?

What is Foreign Exchange?

The Foreign Exchange, or FOREX, is the world's largest financial market, with over 3 trillion dollars traded daily. Literally, Foreign Exchange means the simultaneous buying of one currency and the selling of another.

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Who are the participants in the FX Market?

The majority of funds traded in the foreign exchange come from multinational corporations and banks. However, a growing percentage of activity--approximately 10%--comes from retail market traders like you, through online brokers like ClickForex!

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What are the Forex trading hours?

The Forex market is open from Sunday 5:00 PM ET to Friday 5:00 PM ET, 24 hours a day! Beginning each day in Sydney, Forex follows the rising sun to each business center, first to Tokyo, then London, and finally to New York.

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Do I need a lot of money to begin trading?

Not really. Clients at ClickForex can begin trading with as little as EU 1000, and are able to control positions up to 200 times the size of their deposit. This means a trader is able to control a EU 100,000 position with only EU 500.

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What is leverage? What is margin?

Leveraged trading means that you are not required to put up the total value of your desired position. If you trade on a 100:1 leverage, for instance, you can control $100 with only $1.

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What does it mean to have a 'long' or 'short' position?

A position that appreciates if the base currency rises in value is called a long position. The opposite, a short position, appreciates if the base currency loses value.

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What is the bid and ask? What is a spread?

The bid is the price at which a broker is willing to buy a currency pair, the ask is the price at which a broker is willing to sell the pair. The spread is the difference in pips between the bid and the ask price. This pip spread, usually only 3/100 of a penny, is how brokerages make money.

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What is the difference between an "intraday" and "overnight position"?

Intraday positions are positions that are opened and closed before the end of the trading day, 5:00 pm eastern. Overnight positions are trades still open at that time. Overnight positions automatically rolled over by ClickForex.

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What is a limit order? What is a stop loss order?

The limit and stop loss orders are the two most popular risk management strategies. A limit order places a predetermined maximum on the amount that can be paid out. A stop order causes an automatic sell if your position depreciates to a predetermined level.

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About ClickForex

When do I receive my login information after registering?

After registering, your login information will immediately be sent to your email. Please ensure that emails from ClickForex are not being mismarked as spam.

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How do I download ClickForex Pro?

Downloading ClickForex Pro is very simple. Follow this link to register for an account, and follow the step by step download instructions after completion of registration.

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What are your commissions and fees?

There are no commissions or fees charged by ClickForex. ClickForex is compensated for its service through the pip spread, which is already factored into your trades.

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What are your trading hours?

ClickForex provides you access to the Foreign Exchange 7 days a week, 24 hours a day.

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Can I trade with ClickForex if I don't have access to my home computer?

Absolutely. ClickForex provides you access to the Foreign Exchange from any computer through our website with ClickForex Lite. You can also place trades through straight from your mobile phone either automatically, or by calling our 5 day a week, 24 hour trade desk.

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What is ClickForex's margin requirement?

You need only maintain a .5% margin on your positions, although we suggest using a much higher margin. Trading on such a small margin, while potentially very lucrative, is also extremely risky.

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What is a margin call?

When a trader's position falls to a point where a leverage of 300:1 is being used, the trader will be called and notified by our trading department. No measures will be taken, however, until the margin is below closing level. For example, let us say a trader opens a EU 1 million position and the market falls. When the balance of the trader's account reaches EU 3,333, he will be notified by ClickForex.

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What is closing level?

The closing level is the level at which positions are automatically closed by ClickForex. When a trading leverage is greater than or equal to 900, the position will be closed. For example, if a trader opens a EU 1 million position and the market dives, the position will be closed if his account balance reaches EU 1,111. Of course, the trader will first receive a margin call, recommending he deposit more to ensure his position stay open.

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How much money do I need to open an account?

Accounts may be opened for as little as EU 1000.

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What is the process for opening a real account?

First, complete our convenient and simple online application form. You must then print, sign, and send it to:

CLICK FOREX LTD.
P.O. Box 3473
1211 GENEVE 3
SWITZERLAND

Please include a notarized photocopy of an official identification card showing a photo and signature (passport, driver's license) and evidence of address (recent utility bill, bank statement or similar document).

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How do I know that my account has been opened?

You will be notified by email and telephone when your account is open.

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Technical Troubleshooter

What are the dealing desk hours of operation?

Professional traders are available to serve you 24 hours a day during the trading week, which runs from Sunday 5:00 PM ET to Friday 5:00 PM ET.

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What happens to my open positions at the end of a trading day?

Your positions are automatically rolled over, or swapped. This means that the interest rate differential is calculated into your position. For instance, if the European Central Bank has an interest rate of 2, and the US Federal reserve has an interest rate is 4.75, a short position on the EUR USD will generate a 2.75 % credit interest, and the long position will do just the opposite.

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How do I close my account?

Clients may close their account at any time by sending a written request to ClickForex. Funds will usually be transferred within 48 hours of receiving the request. Funds can only be transferred to a bank account in the client's name.

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My version of Java is insufficient

Please download the latest version of Java here

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I am unable to connect to ClickForex's server

First, please ensure that your internet is currently connected.If you are behind a firewall or if you installed anti-virus software, your access to the ClickForex software might be denied. Please configure your firewall or anti-virus to allow outside connection on port 443.If you are connected through a proxy server which only allows HTTP data, you won't be able to connect. Ask your ISP for help in configuring the proxy (to allow what?).Make sure no peer to peer software is open. Some can generate unexpected disconnections.If you are attempting to connect from your office, please try again when you return home.

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I have a Macintosh, and the software isn't working.

Macintosh computers come pre-equipped with the necessary Java software, so you should not have to download anything to get started. However, there is no way to install an appropriate version of Java on Mac OS versions released before Mac OS X version 10.3.4 and above. Versions of the Mac OS X 10.4 also require no download.

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I received the message 'Login failed: Could not connect to server' when I tried to open the platform.

Please check that you have a green led with the "Connection with our servers is ok" message. If you have red led, please go to the corresponding "Impossible to connect to our servers" section.

Check your Internet connection is up. Can you open a browser window, go to Google or Yahoo! and start a search? If you are behind a firewall or if you installed an anti-virus software, they could deny access to the software. Configure your firewall or anti-virus to allow outside connection on port 443.

If you are connected through a proxy server which only allows HTTP data, you won't be able to connect. Ask your ISP for help in configuring the proxy.

Make sure no file sharing software is open. Some can generate unexpected disconnections.

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I received the message 'Login failed: Login or password incorrect' when I tried to open the platform.

You probably mistyped your login or password. Remember that the login and password are case sensitive.

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I received the message 'an error occurred while launching or executing the application' when I tried to open the platform.

This kind of error can either come from Internet Explorer cache, or Web Start cache.

to empty internet explorer cache:
close all internet explorer windows
open a new Internet Explorer window
go to tools menu
internet options
general tab
temporary internet files section -> Delete Files...

to empty Web Start cache :
close all internet explorer windows and forex trading
plateform go to start menu -> run
Type javaws and click on OK
A new window is displayed:
For Java version before 5.0
--Click on File -> Preferences
--Click on Advanced tab
--Click on Button "Clear Folder"

for java version after 5.0
--click on edition -> Preferences
--Click on General tab
--Click on Button Delete Files and click on Button ok.

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